Refund and Cancellation Policy
Effective Date: [Date]
Welcome to MCET.Online (referred to as “we,” “our,” or “us”). We understand that travel plans may change, and we aim to provide a fair and transparent refund and cancellation policy. This policy applies to accommodation bookings made through our platform.
1. Cancellation Policy
a. Free Cancellation: We offer a free cancellation period for most bookings. The specific cancellation window and terms are provided during the booking process and in your confirmation email.
b. Non-Refundable Bookings: Some accommodations may have non-refundable rates with no cancellation option. Please review the terms carefully before booking.
2. Modification of Booking
a. Date Changes: You may be able to modify your booking, subject to availability and the accommodation provider’s policies. Any price difference resulting from the modification is your responsibility.
3. Refund Process
a. Refund Eligibility: To be eligible for a refund, you must cancel within the cancellation window specified in your booking confirmation.
b. Refund Method: Refunds will be processed to the original payment method used during booking.
c. Processing Time: Refunds typically take [Number of Days] days to process, but processing times may vary depending on your payment provider.
4. Accommodation Provider Policies
a. Provider Terms: Your booking may be subject to the terms and conditions of the specific accommodation provider. Please review these terms during the booking process.
5. Force Majeure
a. Exceptional Circumstances: In the event of unforeseen circumstances, such as natural disasters or government-imposed restrictions, either party (you or the accommodation provider) may be entitled to cancel the booking without penalties. We will make every effort to facilitate such cancellations.
6. Contact Us
a. Questions: If you have any questions or need assistance with cancellations or refunds, please contact us at [Your Contact Information].
7. Changes to Policy
a. Policy Updates: We may update this Refund and Cancellation Policy as needed. Any changes will be posted on our website and apply to all bookings made after the effective date of the update.
By making a booking through MCET.Online, you agree to adhere to the terms of this Refund and Cancellation Policy. We recommend that you review this policy and the terms of your booking before confirming your reservation.
Thank you for choosing MCET.Online. We strive to provide you with flexibility and convenience when booking accommodations through our platform.
Please note that this is a general template, and you should customize it to reflect your specific refund and cancellation policies and practices. Additionally, consult with legal counsel to ensure compliance with applicable laws and regulations.